Toimituskäytäntö
Last updated: July 4, 2026
Thank you for shopping with Bee That One.
Many of our products are made-to-order and produced through trusted production partners. Because of this, processing and shipping times may vary depending on the product type and destination country.
Processing Times: Most orders are processed within 2–7 business days. Digital products are delivered instantly after purchase unless otherwise stated. During busy seasons, holidays or high demand periods, production times may be longer.
Shipping Times: Estimated shipping times vary depending on destination country, production partner, shipping carrier, and customs processing. Typical estimated delivery times: United States: 3–10 business days; Europe: 5–15 business days; International: 7–25 business days. Please note that these are estimates only and are not guaranteed delivery dates.
Tracking: Tracking information will be provided when available. Some international shipments may experience limited tracking updates depending on the local carrier.
Customs, Duties & Taxes: International customers are responsible for any customs fees, import duties, taxes, or additional delivery charges required by their local authorities. Bee That One is not responsible for delays caused by customs processing.
Incorrect Addresses: Customers are responsible for providing accurate shipping information. Please ensure your shipping address is correct before completing your order.
Lost, Delayed or Stolen Packages: Once a shipment is marked as delivered by the carrier, responsibility for secure receipt transfers to the customer. However, if you experience any delivery issues, please contact us at info@beethatone.com and we will review each case individually and do our best to find a solution.
EU/EEA Customers — Delivery Responsibility: For customers located in the European Union or European Economic Area, Bee That One is responsible for ensuring your order is delivered to the address you provided. If your order is lost in transit (not marked as delivered), please contact us at info@beethatone.com and we will arrange a replacement or refund in accordance with EU consumer rights. This does not apply to packages marked as delivered by the carrier, or to delays caused by customs processing.
Contact
For shipping-related questions, please contact:
Bee That One / Silvetto Oy
Iisalmi, Finland
info@beethatone.com